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Privacy Policy

BlueRoom Simulations Pty Ltd ("BlueRoom", "we", "us") is committed to protecting your privacy. This policy explains how we handle personal information collected through this website (blueroomxr.com) and in the course of our business, in line with the Australian Privacy Act 1988 and the Australian Privacy Principles. Where we deal with people in the European Union or United Kingdom, we also aim to meet the requirements of the GDPR and UK GDPR. A separate section below covers our BlueRoom Biometrics mobile app.

 

1. What we collect

When you use our contact or demo request forms, subscribe to our newsletter, register for an event or correspond with us, we may collect your name, organisation, role, email address, phone number, country and the content of your message. Our website also collects standard technical data such as IP address, browser type, pages visited and referring site.

 

2. How we use it

We use personal information to respond to enquiries, arrange demonstrations, provide quotes and support, send newsletters and event information you have asked for, improve our website and meet our legal obligations. We do not sell personal information.

 

3. Cookies and analytics

This website is built on Wix and uses cookies and similar technologies for essential site functions, security, analytics and remembering your preferences. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

 

4. Who we share it with

We share personal information only with service providers who help us run our business and website (including Wix as our hosting platform, email and CRM providers), with our authorised regional distribution partners where you have asked about BlueRoom in their territory, and where required by law. Some of these providers store data outside Australia, including in the United States and European Union. We take reasonable steps to ensure they protect your information.

 

5. Security and retention

We use reasonable technical and organisational measures to protect personal information from misuse, loss and unauthorised access. We keep personal information only as long as needed for the purposes above or as required by law, then securely delete or de-identify it.

 

6. Your rights

You may ask to access or correct the personal information we hold about you, unsubscribe from marketing at any time using the link in our emails, or ask us to delete your information where we have no legal reason to keep it. If you are in the EU or UK you also have rights to restrict or object to processing and to data portability. To make a request or a complaint, contact us using the details below. If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner (oaic.gov.au) or your local data protection authority.

 

7. Contact

BlueRoom Simulations Pty Ltd, Factory 6, 1 Graham Road, Clayton South, Victoria 3169, Australia. Email: info@blueroomxr.com

 

We may update this policy from time to time; the current version is always published on this page. Last updated 22 September 2026.

 

The following section applies to our mobile application 'BlueRoom Biometrics'.

BlueRoom Biometrics Privacy Policy

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1. Information Collection

BlueRoom Biometrics collects information as follows:

  • Personal Information: We do not collect personal information such as your name, email address, and other contact details. 

  • Location Data: Location data is collected to find and pair nearby Garmin wearables. Location data is not stored, collected or shared in any way for any purpose. 

  • Biometric Data: We gather biometric data from your Garmin wearable device, including, but not limited to, heart rate variability, stress levels, oxygen saturation, step count and other health metrics. This data is used to monitor the biometrics of up to four individuals simultaneously and provide insights during training sessions.

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2. Use of Information

The information we collect is used to:

  • Enable multi-person monitoring and real-time data display.

  • Analyze biometric data to inform training adjustments and improve the simulation experience.

  • Provide detailed debriefing functionality for simulation training facilitators.

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3. Data Sharing and Disclosure

We do not sell, trade, share or otherwise transfer your personal information to outside parties .

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4. Garmin SDK

Our application integrates with Garmin's Software Development Kit (SDK) to collect biometric data directly from Garmin wearable devices. It is important to note that Garmin does not collect, sell, or use the data obtained through the SDK for any purpose. The integration strictly serves to facilitate data transfer from the Garmin devices to our app for use as described in this policy.

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We ensure that the third-party code used in our app complies with Google Play Developer Program policies, particularly regarding the access, use, and sharing of user data. Our third-party SDK providers are also required to comply with these policies and do not engage in the sale of personal and sensitive user data collected from our app.

 

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Despite our efforts, no security measures are completely impenetrable, and we cannot guarantee the absolute security of your data.

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6. Data Retention

Data is not retained ​through the mobile application.

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7. Your Data Protection Rights

No data is saved or recorded on the back-end, thus ​there will be no records for users to request to see or ask to have deleted. 

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8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

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9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at biometrics@blueroomxr.com 

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